On April 11, 2011, the General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) announced that the automakers of the Kumho problem tyres will collectively recall over 70,000 vehicles involving seven batches of 12 models. After the release of the announcement, some consumers questioned why the recall involved only the above seven batches.

In response, the AQSIQ stated on the 12th that the recalled batches were determined based on the amount of backfill adhesives reflected in the production records. Consumers who found problems with tires outside of these batches could file a complaint with the country’s director. The department will be further supervised.

How to define the recall batch?

On the 12th, owners of the AQSIQ asked on the website of the General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) how the Kumho Tire Recall batch was defined. Why did they only involve these seven batches?

The General Administration of Quality Supervision, Inspection and Quarantine replied that the batch of tyres recalled by the Kumho Tires was determined based on the batches that may reflect excessive amounts of backfilling glue reflected in the company's production records. It is based on certain data. Kumho Tire automatically recalls and recalls batches of recalled batches according to the “Management Regulations for Recall of Defective Automotive Products”, which can ensure that the defective tires of these batches are recalled at the first time, eliminating defects in this part of the product, which is beneficial to consumer safety. And equity.

There are also problems how to deal with?

Another consumer stated that his own model was not in the recall scope, but there were also problems such as cracks.

In response, the AQSIQ’s reply on the website is to advise consumers to first check at the local Kumho Tire Service Station. If it is confirmed that it is a quality problem, it can be replaced, and consumers are advised to go through the AQSIQ website or make a complaint call. Complaint, the national competent department will further monitor the recall of Kumho Tire. If it does find a problem, the competent authority may request Kumho Tire to expand the scope of the recall or take other remedial measures.

Kumho announced the recall points

In addition, after the announcement of the recall, Kumho Tire announced its recalls and free testing sites on its official website in recent days. Among them, Beijing has provided a total of 28 recalled and replaced tires and free testing designated points, including 9 designated Kumho tire retail stores, 10 Beijing Hyundai 4S stores, 9 Dongfeng Yueda Kia 4S stores, in addition, Foshan, Hainan, Heilongjiang, Yangzhou, Chongqing, Jinan, Qingdao and Yantai also announced different numbers of recall outlets respectively. Since the layout of outlets in different regions is not the same, there is a need to make advance reservations for places with fewer outlets.

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