ChongQing ChangHui Automotive parts Co.,ltd , https://www.cqchauto.com
On May 15, a letter of thanks from a user of Indonesian tropical style was transferred to Sinotruk. The letter was written by a Chinese-aluminum bauxite contractor. He praised Guo Zhuang, the service personnel dispatched by China National Heavy Duty truck, the truck assembly plant's fine-tuning workshop, and added that he ordered 50 additional HOWO heavy trucks. .
The letter said that with its highly cost-effective and highly reliable HOWO heavy truck, China National Heavy Duty Trucks has achieved the goal of “serving the world and winning glory for the country†through the implementation of its internationalization strategy and cross-border “kinship serviceâ€.
Tropical climate "roasting" test HOWO
From January 20th to April 20th this year, alone and alone in Indonesia, Guo Zhuang received tears. When he arrived by plane from the bustling international city of Jakarta to Dhagiramantan, and after a half-day bumpy ride to a port town full of red soil, he greeted him with 120 HOWO heavy trucks and drivers covered in red mud. They complained about the Chinese car. He suddenly felt pressure and responsibility.
The customer served by Guo Zhuang is a well-known Chinese Lin mining contractor. Not long ago, he once purchased 100 HOWO tipper trucks and 20 HOWO tractors from China National Heavy Duty Truck. Between 20,000 tons of ore ore per day, he travels between the opencast mining area and the seashore temporary terminal. The local climate is hot, the road is muddy, the fuel quality is poor, and people's parking is constantly on the road. It has become a natural "testing ground" for heavy trucks of China Heavy Duty Truck HOWO heavy trucks and heavy trucks of some famous multinational companies in adjacent mining areas.
Guo Zhuang sees the situation as follows: A HOWO dump truck loaded with dozens of tons of red bauxite ore, the wheels fluctuate, the frame continues to twist, and the engine growls on the bumpy road. Due to the low quality of the driver, poor fuel and lubricant quality, and poor operating conditions, the vehicle has experienced some abnormalities. Many drivers unabashedly used an Indonesian accent to speak to Guo Zhuang: "HOWO NO GOOD!"
Family Service Breaks Prejudice
In order to maintain the reputation of China's heavy trucks, Guo Zhuang did not blame the user, but began to teach drivers to carefully read the English version of the HOWO heavy truck manual to improve vehicle operation and maintenance. Guo Zhuang made some urgently needed HOWO maintenance skills into an easy-to-understand “comics cardâ€, and compiled tips for the purchase of qualified fuel and lubricants into a simple “gesture language†for drivers to learn and reflect the drivers’ HOWO. "Small problems" were gradually cleared.
After more than one month's maintenance training service, more than 200 Indonesian drivers who stayed up all night and turned to Guo Zhuang as "HOWO experts", as long as the vehicle had a "fault" went to Guo Zhuang's work room. One of the Indigenous drivers, Steno, and one Chinese driver, Aheng, also became good friends and assistants of Guo Zhuang. Through their communication, Guo Guo's HOWO maintenance technology and operation skills were quickly popularized in mining areas. Before long, Guo Zhuang’s workload began to plummet, and Indonesian drivers slowly changed their impression of HOWO and began to criticize some of the world-renowned brands heavy trucks in neighboring mining areas. Because under the same working conditions, the reliability of those trucks is far less than that of HOWO, and the high price of spare parts and untimely maintenance services have seriously affected the production schedule of the mine and the performance income of Indonesian drivers.
After a tropical rainstorm, Guo Zhuang witnessed an accident. On the dirt road leading to the temporary pier on the seaside, two HOWO heavy trucks and a famous European brand in the neighboring mine weighed heavy trucks, and when the ore was rapidly driving on a winding downhill road, skidding occurred. Results The driver, engine, and lift cylinder of the HOWO dump truck were all intact, and they were put into ore transportation after being handled by Guo Zhuang. The adjacent heavy truck cab was deformed and the key components such as the engine and lifting cylinder were scrapped.
For 3 months of “kinship serviceâ€, Guo Zhuang won the trust of Indonesian drivers in mining areas with his character and skills. Watching a HOWO heavy truck in Guo Zhuang's hands miraculously turned into a head of "beasts," Indonesian drivers began to feel happy about Guo Zhuang. Many Indonesian drivers frankly stated that they are satisfied with HOWO's comfortable cab and frame's anti-twist ability and high carrying capacity compared with the expensive European and American heavy trucks.
Excellent product reputation Nanyang
The mining area served by Guo Zhuang has accelerated the mining progress due to the high attendance rate of the HOWO car, which has improved the efficiency, satisfied the boss and raised the driver's salary. To celebrate the mine's breakthrough of 20,000 tons of bauxite bauxite, the Chinese-American boss invited local Indonesian officials and resident people to host a celebration ceremony for the HOWO heavy-duty card. Guo Zhuang’s life has also greatly improved since then.
When Guo Zhuang completed a three-month service mission and took up his bag and walked out of the mining area to return to China, he saw a scene that touched him: More than 200 Indonesian drivers caught him off the road and shouted, "HOWO GOOD! Guo Zhuang GOOD!†Lin, a Chinese-American mining contractor, told him that he will purchase 50 more HOWO heavy trucks. At the same time, Sinotruk decided to set up a “SINOTRUK†family lover's center repository in Jakarta.
HOWO heavy truck undergoes "baking" test in Indonesia market