Will the pattern of technology in 2017 be determined by these technologies?

November 1 News, cloud computing, Internet of Things, artificial intelligence (AI) and the development and evolution of augmented reality will be an important force in shaping the field of science and technology in 2017.

Forrester, a technology and market research firm, released 2017 Predictions: Dynamics That Will Shape The Future In The Age Of The Customer. The report illustrates the 15 most important technology trends in 2017.

The report points out that the next wave of technology will overturn many industries and customer experiences, these emerging technologies will be presented in three forms:

1. Interactive technologies that create different virtual, physical, and digital experiences.

2. Analytical techniques designed to turn personal data and predictive analytics into real-world tools.

3. Supporting technology that is expected to increase its speed and efficiency in the next technological revolution.

Danes Anderson, Forrest's Asia Pacific vice president, research director and regional manager, said clients are the fundamental driver of these changes that will lead to a full customer-oriented shift in markets.

Anderson said, "In relying solely on the customer experience to win or lose market, the CEO must consider the structural and leadership changes to enhance their competitiveness in these markets, new technologies are emerging and change the market pattern to The prospect of customer-driven, digital-centric markets is becoming clearer, prompting many businesses to take action in 2017. "

It is worth mentioning that Forrester's report states that augmented reality and virtual reality will become more important in the next five years as a completely new technology for shaping customer experiences and products. The report notes that computational performance and cost-effectiveness will continue to improve, making augmented reality and virtual reality applications more prevalent and efficient in 2017.

According to the report, the Internet of Things is expected to enhance customer relationships and boost business growth. However, the area will become more complex in 2017, a complex that poses a threat to businesses that can not face the problem directly.

"The Internet of Things (IoT) in 2017 will present the dual threat of creating two potential threats of exposure to enterprise security holes and the transformation of IoT devices into DDoS weapons."

According to Forrest, 2017 will also be a year of big data growth. The reason is that there is a strong desire in the industry for deeper development of contextual analytics technologies that can drive users to engage with mobile, wearable devices and the Internet of Things. From this point of view, it is said that the artificial intelligence investment will tripled because the enterprise intends to adopt complex systems, advanced analysis and machine learning technologies.

Forrest reports in the report: "Suppliers that have already incorporated elements of cognitive computing into their solutions (such as Adobe, Google, IBM, Persado, Salesforce, and Squirro) will thrive.

The report also pointed out that the cloud computing will usher in the changes. The cloud computing market will further accelerate in 2017. The director of information at each company will speed up the co-ordination of the cloud ecosystem to connect employees, customers, partners, suppliers and equipment through the cloud ecosystem in order to meet the ever-increasing demand Customer expectations.

Forrest expects some businesses to evolve further from users of cloud services to cloud companies.

Companies like General Electric and Bosch are examples of this, and other companies may become managers of their own customers and product ecosystems as they do.

The report said, "The expansion of cloud services will exacerbate the cloud management challenges and promote the information director of different companies to actively tap the new, mature enterprise-class security network solutions."

As technology advances by leaps and bounds, Anderson recommends that organizations analyze structure, talent, culture, processes, technology, and business metrics to understand how the business itself needs to go through profound changes in the client's time to stay competitive and win.

Anderson added that "the current state of the customer-led market is forcing almost every industry to take countermeasures, especially in the Asia-Pacific region, many markets have been unable to maintain the rapid development of the past, the development of hysteresis will immediately affect the revenue, and even threats Business survival. Business leaders must face these changes. "

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