The new generation of electronic control service engineer Luo Chengxiu repairs the Olympic service car Xiaoji
In order to quickly form the country's 3 service capabilities and create a more competitive service team, the Guangxi Yuchai Group Customer Service Center quickly supplemented a number of new electronic control service technicians with the strong support of the Human Resources Department. On April 2, 15 technicians seconded from the factory participated in the electronic control training and learning of the Yuchai Customer Service Center and began their new work process.
After studying for more than a month, the center dispatched these service personnel to the distribution areas of State III aircraft throughout the country. Among the 15 employees, a young man named Luo Chengxiu, who was ready to learn and progress, quickly integrated into Yuchai’s large group of services. He was sent to the Central China Region and followed the lead engineer He Qi to serve the country’s 3 users.
One night on June 18, Ronaldinho received a notice requesting that Zhuzhou immediately deal with the engine failure of the country. The target of this service was the Zhuzhou Xiangyun Company. They had five Olympic cars that were specially serviced during the Olympic Games and were equipped with the Yuchai YC6G240-30 engine. Two of them were difficult to start. As an Olympic service vehicle, its political and social significance is special. It is very challenging for Luo Chengxiu who has just begun independent service.
After receiving the notification, Little Rome rushed from Xiangfan, Hubei to Zhuzhou, Hunan. After reaching Zhuzhou at 11:00 the next evening, he immediately contacted the user and quickly started the service.
Upon inspection, the two faulty vehicles were No. 001 and No. 005 respectively. The failure phenomenon was as follows: difficulty in starting, shaking at idle, and throttle failure. Before the arrival of Ronaldinho, the team’s maintenance staff also conducted some checks and did some simple troubleshooting, but the problem was not solved. At the noon time, the managers of the CSR Times Factory responsible for the car, Mr. He and Minister Wu emphasized the important political significance and time urgency of these Olympic cars and asked Ronald to quickly find the root cause of the problem and formulate a solution. Will replace the whole machine!
Driven by the responsibility of Yuchai Service, Luo Chengxiu devoted himself to intense work. He was good at thinking and he first wanted to eliminate the possibility of failure from the point of no consideration at the service station. At 7 o'clock in the evening, from the Zhuzhou Xiangyun Company, there was news of the same fault in the 004 car. After understanding, this car has been running for more than 90 kilometers. Through this important information, Ronald quickly concluded , failure is likely to be on the issue of oil products. At first, Ronaldinho asked about the sources of oil used by vehicles. Manufacturers have all said at the same time that they are authentic petrochemicals. However, after repeated inquiries, they learned that these oils were bought through relationships because of oil supply difficulties. So Ronaldinho asked the automaker to go to petrochemicals to buy another barrel of oil. It was found that the fault oil was red and muddy. With the help of service personnel at the service station, the removed engine was cleaned with freshly purchased oil. Metal particles were found from the oil return. After two washes, the engine startup was normal. This preliminary confirmed the judgment of Luo Chengxiu. It should be the oil that caused the failure. At this time, it was at 5 o'clock on the morning of June 21st, and Mr. Luo Chengxiu's factory manager negotiated with him and asked them to buy enough clean and qualified oil to come back and clean the entire oil circuit of the car. For more than 20 hours, Luo Chengxiu and service station personnel returned to the urban areas to find places to rest.
They just slept more than one hour and received a call from the CSR Times that the oil was in place. So immediately rushed past! The engine is operating normally by cleaning the oil circuit and fuel tank of all failed vehicles. However, it was not long afterwards. At 6 o'clock in the evening, the fault phenomenon reappeared again. It was not possible to find other reasons after 11 o'clock in the evening. At this time, the people in the auto factory were discussing whether there was a problem with the engine. Seeing this kind of situation, Ronald's psychological pressure is very great. However, as Yuchai service personnel, defending the quality of the Yuchai engine is defending the dignity of Yuchai. Ronaldinho thought: Must first prove that Yuchai's engine has no problem. Then he re-injected the engine to the engine and the engine was running again. It is already 1:00 in the morning! After a night of parking, everything was normal and the entire vehicle manufacturer admitted that there was no problem with the engine.
With the help of the Yuchai Changsha Xingsha Service Station and the Xiangyun Service Station, after two consecutive nights of analysis and verification, at 8:30 am on June 23, the fuel inlet pipe was removed and immersed in oil. Then using high-pressure air blowing, we found that small bubbles appeared at the joints of the pipes. Everyone was very excited and finally found the root of the problem. June 24 was the final date of delivery to the Xiangyun Company in the CSR era. At 8 a.m. in the morning, together with the manager of the CSR era, Minister He and Minister Min to start the engine, “Boom, boom, and boom...†listening to the powerful engine. The roar, everyone can not help but hold tightly the other's hand, the tense heart can finally relax. It can be seen from the collected data that the engine startup time was only about 1.2 seconds, and everything was normal. The problem that has been repeated for several days has finally been solved! "The service of Yuchai is not only satisfactory, but it is also moving." This is the evaluation of the service by the CSR Times Factory!
Working overnight for several nights, Luo Chengxiu suddenly matured. He experienced the hardships of Yuchai's services, accumulated practical experience, and improved his ability to communicate with users. At the same time, he also learned to deal with failures independently. Thinking. Through this service, people have seen the silent contribution of Yuchai people to the Olympic Games and saw a new generation of electronic control service engineers slowly mature and slowly grow.
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