FAQ
1. Q: Are you a factory or trading company? 
A: We are a factory. Warhouse Rack is one of our featured products.

2. Q: Where is your factory located? How can I visit there? 
A: Our factory is located in Tianchang City, Anhui Province, China, close to Nanjing. You can fly to Nanjing airport directly. You are warmly welcome to visit us whenever you are available!
 
3. Q: What is the raw material of your products?
A: As general, the raw material of steel code is  Q235. Other steel is also available to clients'requirements.
 
4. Q: What is the term of payment? 
A: As general, 30% T/T down payment and balance before shipping or L/C
 
5. Q: What is delivery times?
A: It depends on the order quantity and racking types. As general, within 15 days, for ordinary orderquant of Warhouse Rack . 
 
6. Q: Which port will be used as loading port?
A: Nanjing port, the closest port to us, is recommended strongly as loading port. Shanghai port is also available, but not recommended because of much higher in-land trucking transportation costs from our factory.  
 
7. Q: May I know the status of my order?
A: Yes. We will send you information and photos at different production stage of your order. You will get the latest information in time.
 
8. Q: Are samples available?
A: Yes. Short sections of samples could be provided, they are free of charge, but international courier costs to be borne by clients.


Required Pallet Racking Dimension: 
If you are not very sure of above info, please just let us know your storage needs. Accordingly, we'll be happy to provide with our professional proposed racking solutions for your kind reference. 
Please feel free to contact us now, if you have any inquiry or question about Warhouse Rack .